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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Epps

November 1, 2024

5  out of  5
rating by Linda Epps
"The office staff is professional, friendly and knowledgeable. Thank you for always being available and responding promptly."
We responded:
"Hi Linda, Thank you for your patronage and kind words. That is exactly what we strive for and hope to continue pleasing you with our service. Regards, Chris"
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Gisele Da Conceicao

October 24, 2024

5  out of  5
rating by Gisele Da Conceicao
"I definitely bother Carol every chance I get on coverage clarification and she is the best at making sure I understand all the big insurance words. Glad I switched, feels like family, personalized care :)"
We responded:
"Thanks Gisele, I am sure it is not a bother. She loves helping people. We worked together 30 years ago and glad to be again. All the best!"
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John Oliveira

October 21, 2024

5  out of  5
rating by John Oliveira
"Chris and his team are fast, accurate and get back to you. Use them for your insurance personal/business needs"
We responded:
"Thank you John, it’s a pleasure to serve you and your family."
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Sylvia Heller

October 15, 2024

5  out of  5
rating by Sylvia Heller
"Carol, is very helpful and knowledgeable"
We responded:
"Thank you Silvia. I am so glad to be working with Carol again. She has a tremendous amount of experience. "
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Michael Coyne

July 9, 2024

5  out of  5
rating by Michael Coyne
"It's unfortunate that you don't truly appreciate what your State Farm agent does for you till you need them. The professionalism shown throughout the process is a credit to the State Farm image and reputation. The Chris Sules Agency, especially Dana McFarlane went above and beyond. I would never consider moving my insurance with such remarkable people representing all their clients that makes State Farm the best in the Industry"
We responded:
"Hey Mike, Its always a pleasure to deal with you. I am happy for your positive experience, and look forward to continue to meet or exceed your expectations. "
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Jose Velasquez

June 20, 2024

5  out of  5
rating by Jose Velasquez
"Amazing service by Dana. Super courteous and efficient. Called super late and she stayed to help. Super Happy with this insurance agency."
We responded:
"Thanks Jose, We love to give you everything you need to help you with your clients. If we can help any of your other clients with amazing service, please reach out. "
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mari-ann google

May 16, 2024

5  out of  5
rating by mari-ann google
"Chris Sules and the entire staff are friendly, concerned, and always helpful and really make me feel how much they care!!!"
We responded:
"Thank you for your kind words. We look forward to working with you. 😊"
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Susan Beatty

April 11, 2024

5  out of  5
rating by Susan Beatty
"Excellent service. Always on top of everything. Very nice and pleasant to deal with."
We responded:
"Thank you Susan, Always a pleasure to serve you."
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Stephenie Reed

December 29, 2023

5  out of  5
rating by Stephenie Reed
"Had the most pleasant experience ever with Dana at Stat Fam Insurance. Of course I waited til the last minute to look into getting a policy and didn't really expect to get any help it being the end of the year. Well let me tell you Dana took over and wrote me both an auto and homeowners policy in a matter of days. Big thumbs up to Dana she's the best!!!! And the rates saved me hundreds!!!!"
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Eileen Halligan

December 13, 2023

5  out of  5
rating by Eileen Halligan
"I have been with Chris and his Team for over 25 years! Dana and Melissa are the best in the business! Melissa assisted me today and was beyond helpful. Her patience and customer service was exceptional. Insurance world is tough out there. Don't navigate it on your own....give Chris and his 5 STAR Team a call. You will be beyond satisfied."
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Glen Hughes

December 11, 2023

5  out of  5
rating by Glen Hughes
"Always a great experience, especially dealing with Dana. She has helped me over the years since I first started dealing with her on getting me a way better deal than the other insurance CO’s… Being a business owner, dealing with a lot of different insurance policies and Dana has always put me in the right predicaments for the best prices. Extremely happy and will continue to give my business 😊"
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Parth Baxi

December 4, 2023

5  out of  5
rating by Parth Baxi
"Have had a great experience with this office and Melissa specifically. She really took the time to explain everything and answer all of my questions. Highly recommend Melissa and will be recommending her to all of my friends and family in Jersey."
We responded:
"Thank you Parth, We look forward to working with you. Regards, Chris"
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evan pierrenoel

December 1, 2023

5  out of  5
rating by evan pierrenoel
"Working with Melissa at State Farm was an absolute pleasure. Her expertise in the field, combined with her attentive and personalized service, made navigating the complexities of car insurance effortless. Melissa went above and beyond to ensure I understood all my options, patiently answering my questions and providing valuable insights to tailor a policy that perfectly fit my needs. Her professionalism, prompt communication, and genuine care for her clients truly set her apart. I highly recommend Melissa to anyone seeking a dedicated and knowledgeable insurance agent who prioritizes customer satisfaction."
We responded:
"Thank you for your feedback, Evan. We will strive to keep giving you the great service you deserve."
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Timmy Hall

November 28, 2023

5  out of  5
rating by Timmy Hall
"I have been extremely happy with this staff and everything they do I would recommend them to anyone who needs there help…Thank so much for you assistance Melissa."
We responded:
"Hey Timmy, Thank you so much for your feedback. It is people like you that help us get referrals without even asking. We are so happy that you are pleased."
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Emilia Adamovska

November 27, 2023

5  out of  5
rating by Emilia Adamovska
"They are the best! We are their customer for 20+years! Everybody are very friendly and helpful. Dana is our favorite person. She is always trying to find a solution for any situation or problem."
We responded:
"Thank you so much Emilia, it's been our pleasure to serve you all these years. We look forward to continuing well into the future.."
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Ed Rochford

November 15, 2023

5  out of  5
rating by Ed Rochford
"I have been a client of Chris Sules for over 20 years. I have moved several times but I always stay with Chris. His staff is courteous and knowledgeable and Chris himself has been so helpful over the years. I highly recommend doing business with Chris."
We responded:
"Thank you so much for your kind words. I remember when you were referred to me way back when. It's been a pleasure serving you. Thank you for your loyalty, and we will always strive to give you the best service. Kindest regards, Chris"
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Betty Drexler

November 10, 2023

5  out of  5
rating by Betty Drexler
"I have been dealing Chris Sules and his team for over 30 years. I always receive very professional and personal support and care. I usually deal with Chris and Dana, but this last week I dealt with Melissa who gave me excellent service! This is the most awesome State Farm!!"
We responded:
"Thanks Betty. It's always a pleasure to serve you. The team will be so pleased to hear you are happy. 😊"
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Florian Almendares

July 27, 2023

5  out of  5
rating by Florian Almendares
"I have been with Chris Sules /State Farm since 1989 and it’s one of the best decisions I’d say I’ve made. Chris and his staff , special mention to Dana and Melissa , they are always a pleasure to talk to. I’ve never met them personally , but whenever I call for any car and home insurance concerns they are always very helpful, accommodating and friendly. Nothing really but all good things about them. Excellent (2x) customer service !!!!! Thank you Chris and Staff for the wonderful service all these years and in the years to come."
We responded:
"Hi Florian, Wow! Yes it has been a long time. Thank you for your compliments and may I say it's been a pleasure to have you and your family as my clients. I hope for another 30 years. :) "
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Stephen Rossi

July 20, 2023

5  out of  5
rating by Stephen Rossi
"What can I say, The Sules agency has been nothing but a pleasure to deal with. I started out with the Sules agency many years ago when I first lived in NY and was working with John Sules agency for the NY area. When I moved to NJ over 7 years ago, I have been pleased to be working with Chris Sules and his group of agents. I recently had to process an auto claim, Melissa has been extremely helpful and friendly throughout the entire process. Melissa was able to provide me exceptional service during a very stressful time, which made things much easier for me and I really appreciate the quality of her professionalism. Thank you for your continued service; I look forward to being a member of your agency for years to come!"
We responded:
"Thank you Stephen. I can say it’s been a pleasure to serve you here in NJ"
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Elvira Tomich

June 12, 2023

5  out of  5
rating by Elvira Tomich
"Extremely happy with the service that we received as new customers. Your staff was very helpful and made us feel that we made the right choice in selecting State Farm Ins."
We responded:
"Hello Elvira, It was so nice to meet you and Mary at the office. Thank you for your kind words and we look forward to serving you well into the future. Regards, Chris"
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David Papalia

May 27, 2023

5  out of  5
rating by David Papalia
"Excellent customer service, top notch staff, always there to assist you when you need them. Absolutely the best experience I've had with any insurance agent. Kudos to Dana who is hands down the most pleasant and attentive person you will ever deal with."
We responded:
"Hey David, Thank you so much for your feedback. It has always been a pleasure to serve you and your family. Have a great day:) "
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Damon Williams

April 10, 2023

5  out of  5
rating by Damon Williams
"Always great working with this team for my insurance plan. Chris and Dana are thoughtful, kind and efficient."
We responded:
"Hi Damon, We are so happy that you are pleased. Its been a pleasure serving your family and look forward to many more years together. Regards, Chris"
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russell nichols

March 1, 2023

5  out of  5
rating by russell nichols
"The team at Chris sules off w is always there to help with anything I need. I have been a customer for over 40 years, and the team never disappoints."
We responded:
"Dear Russ, Hey it's always been a pleasure dealing with you and your family for all these years. It makes me and the team so happy to hear that you are pleased. That is what we strive for. Regards, Chris"
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Richardson Taylor

February 6, 2023

5  out of  5
rating by Richardson Taylor
"Thank you Melissa for speaking with me and clarifying. Great customer service."
We responded:
"Dear Richard, I am glad we were able to resolve your discount question. We always want to keep you informed, and look forward to working with you in the future. Chris"
Profile photo of Fred Biancone

Fred Biancone

February 2, 2023

5  out of  5
rating by Fred Biancone
"Always a pleasure to call Chris's office. Everyone is extremely helpful and knowledgeable. Great job!"
We responded:
"Thank you Fred. It’s always a pleasure dealing with you and your family. All the best."